Human emotions are increasingly understood to be a crucial aspect in human-machine interactive systems. Especially for non-expert end users, reactions to complex intelligent systems resemble social interactions, involving feelings such as frustration, impatience, or helplessness if things go wrong. Furthermore, technology is increasingly used to observe human-to-human interactions, such as customer frustration monitoring in call center applications. Dealing with these kinds of states in technological systems requires a suitable representation, which should make the concepts and descriptions developed in the affective sciences available for use in technological contexts.
For humans, this desire to search is not just about fulfilling our physical needs. Panksepp says that humans can get just as excited about abstract rewards as tangible ones. He says that when we get thrilled about the world of ideas, about making intellectual connections, about divining meaning, it is the seeking circuits that are firing.
— The powerful and mysterious brain circuitry that makes us love Google, Twitter, and texting. - By Emily Yoffe - Slate Magazine (via chrisbraden)
(via chrisbraden)
Bobulate: The design of serendipity is not by chance →
Aided by apps and served by services, we sometimes leave little up to chance. We seek out the specific. We cut out needless words. We know that less is more. And we’ve adopted technology to aid us. But we know that with this efficiency may come drawbacks: People may be less exposed to chance or…
Emotional Transit Planning anyone?
— In The Dark, Underground (Emotional Transit Planning) « The Gondola Project
